U7u Privacy Policy

Introduction

U7u is a trusted online gaming platform where thousands of players across Bangladesh enjoy bingo, slots, betting, and much more every day. We understand how valuable your personal information is to you. That is why u7u's privacy policy is written in clear, straightforward language — so you always know exactly what we do.

In this policy, we explain: what information we collect, why we collect it, how it is stored, and the circumstances under which it may be shared with third parties. u7u's Privacy Policy is always prepared in compliance with applicable laws and international data protection standards.

What Information We Collect

Various types of information are collected when you create an account and use the u7u platform. This information is used to provide you with the best experience and to keep your account secure.

Data Type	Purpose	Retention Period
Name and email address	Account Creation & Communication	For the duration of account activity + 3 years
Mobile number	Identity Verification & Security	For the duration of account activity
Device & Browser Information	Fraud prevention and UX improvement	12 months
Transaction information	Financial Security & Auditing	5 years (legal requirement)
Gaming History	Responsible Gaming Monitoring	2 years
IP Address & Location Data	Compliance with geographic restrictions	6 months

How We Collect Information

U7u collects your information in several ways. Directly from you when you register or use our services, you provide information yourself. Automatically through cookies and tracking technologies, our servers analyze how you use the site.

• Information provided directly through the registration form
• During transactions via mobile banking or e-wallet
• Chat or email records when you contact customer support
• Cookies and session data upon site access
• Identity documents for KYC (Know Your Customer) verification

Cookies Policy

The u7u website uses cookies. Cookies are small text files stored in your browser. They help us remember your preferences, maintain login sessions, and improve site performance. You can disable cookies at any time through your browser settings, though some features may become limited as a result.

We use three types of cookies: essential cookies (required for the site to function properly), functional cookies (to remember your preferences), and analytical cookies (to understand usage patterns). u7u never uses third-party advertising cookies.

Purpose of Data Use

U7u uses your information only for specific, lawful purposes. We never sell your data or use it for irrelevant advertising. The main purposes for which we use your information are:

• Creating and managing your account
• Processing transactions and ensuring financial security
• Detecting and preventing fraud and unlawful activity
• Responsible gaming monitoring and support
• Informing you about promotions and bonus offers (only with your consent)
• Customer support and complaint resolution
• Meeting legal obligations and complying with regulatory requirements

Sharing Data with Third Parties

U7u never sells your personal information to third parties. However, limited data may be shared in certain circumstances:

• Payment Processors: With mobile banking and e-wallet providers to process transactions.
• KYC Services: With approved service providers for identity verification purposes.
• Legal Authorities: Under a court order or a legitimate request from a regulatory authority.
• Technology Partners: With technical support providers to maintain site security and performance, subject to strict confidentiality agreements.

Data Protection Practices

U7u uses industry-leading technology and practices to keep your information safe. Our security infrastructure includes SSL/TLS encryption, which protects all data transmitted between your browser and our servers. Sensitive data stored on our servers is secured with AES-256 encryption.

Regular security audits are conducted on our systems, with 24/7 monitoring in place to detect any unusual activity. Access to u7u's data is restricted to authorized personnel only, and all access is logged.

Your Rights

As a u7u user, you have the following rights, and we are committed to respecting them:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to restrict the processing of your information in certain cases.
• Right to Portability: The right to receive your information in a structured, portable format.
• Right to Object: The right to object to the use of your data for specific purposes.

Contact us to exercise any of these rights. We typically respond to requests within 30 days.

Privacy of Minors

U7u is an adult gaming platform. We do not knowingly collect information from anyone under the age of 18. Age is verified at registration and reconfirmed during the KYC process. If we become aware that a minor is using our platform, their account will be immediately closed and any collected data will be deleted.

Policy Changes

U7u reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you by email or through a notice on the site. Continued use of the site after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.